Our office is available for emergencies. Call (217) 784-4711 & our answering machine will leave our emergency contact information.

Small Animal

McLean County Emergency Clinic (309) 828-7722
Sportsvet (217) 355-1442
University of Illinois(217) 333-5300


University of Illinois (217) 333-2000

The Do’s and Don’ts of Emergency Care:

When you call, state clearly what the problem is and be prepared to answer some questions about the pet.

  • DO: Have a backup plan; if you live a great distance from us, decide what you will do in an emergency. The time for doing this is not when your pet is in dire need. Have the phone number near the phone.
  • DO: Prevent problems before they occur: Most emergencies can be avoided. Close attention to safety and good husbandry will prevent 90% of the emergencies seen. Supervision of pets, or confinement when supervision isn’t possible, and proper grooming will prevent many of these problems.
  • DO: Get prompt medical attention for minor problems BEFORE they are emergencies. Many emergencies are only emergencies because they were neglected for two weeks.
  • DO: Stop bleeding, the pet should be gently but securely restrained. Then direct pressure should be applied to the bleeding area. Then, the area should be cleaned so the source can be identified. If a nail is torn, styptic powders or creams can be safely applied.
  • DO: Provide an appropriate environment. Sick or injured pets should be kept in quiet, stress free enclosures.
  • DO: Get patient to the hospital if indicated.
  • DO NOT: Panic. Emergencies require a cool head and rapid action.
  • DO NOT: Use over the counter antibiotics; it takes a working knowledge of microbiology, pharmacology, toxicology, and medicine to effectively treat infections.
  • DO NOT: Pack skin wounds with styptics. Most styptics work by causing a chemical burn.
  • DO NOT: Force feed a semi-conscious or a vomiting animal. The risk of aspiration (inhaling the food) is much greater than the benefit of the food.
  • DO NOT: Delay treatment by a qualified veterinarian. Prompt veterinary care can save pets’ lives.